Scenario 1: “We need this task completing, no rush, do it when you’re ready” You want to give people freedom and flexibility. Letting them choose the […]
SCAM: Fake Windows security pop-up This article is based on what happened, in the real world, this week. No scaremongering, no what if’s, this is a […]
Less support, more productivity As I trawl through the various data we have to hand around all things support, with the aim of reducing support further, […]