Roots HR

  • We're really proud of our Google Reviews rating, which comes from people and businesses we've completed work for. Our goal is to be the highest Google rated IT support business in Worcestershire. It's all about service!

    Gavin Moorhouse
    Lucid Computer Solutions Ltd

  • Lucid Computer Solutions administer and maintain our IT systems and networks, across all of our locations. They provide us with a reliable email system and robust backup solutions. I'd have no hesitation in recommending them to other businesses.

    Paul Alekna
    CEO Workforce

  • I'm delighted to have found an IT partner that I believe Roots HR can work with as we grow. I have no hesitation in recommending Lucid Computer Solutions to other small businesses. Many Thanks.

    Jan Golding
    Roots HR

  • I've used Lucid for over four years, for my business IT support. I find the service second to none. They're friendly, helpful. They've never let me down and always go above and beyond to help in every situation. Thank you, keep up the great work!

    Irene Dunn
    Luxury Essentials

Business IT Support, Computer Services and Cloud Solutions in Worcestershire

Our services cover Warwickshire, Birmingham, Solihull, Dudley, Tewkesbury, and Ledbury too

You need IT Support

You need IT Support


You need a quick, clear response
You'd like the choice of adhoc or monthly fee IT support
You don't want a long term contract
You need help with email or Office 365

You need help with email or Office 365


You're after a reliable, flexible and UK based solution
You want to know about Microsoft Office 365
You're having problems with spam emails
You need new computer hardware

You need new computer hardware


You'd like computers or laptops supplied and installed
You'd like to discuss the installation of a server
You're after networking or Internet related hardware
You need help with 'The Cloud'

You need help with 'The Cloud'


You want to share files without a server
You want access to your files, regardless of your location
You want to restrict access to certain documents in The Cloud
You want to protect your business

You want to protect your business


You want peace of mind, that your data is protected
You'd like an automatic offsite backup of your files or server
You'd like regular testing of your backups
You need help with Wifi or the Internet

You need help with Wifi or the Internet


You need to resolve Wifi/Wireless problems
You have Internet connection problems
You want a faster Internet connection
You need an IT consultant

You need an IT consultant


You need a full IT review for your business
You need to devise an IT stratergy
You want to someone to assist your IT team
You want help with a computer virus

You want help with a computer virus


You'd like Anti-Virus software for your computers
You need help removing a computer virus
You want protection from Malware and Ransomware

Why work with us?

Customer service focused

You’ll be given a great experience, time and time again.

Proactive thinking

We’re constantly thinking, testing and improving. We love a plan, Batman.
Always evolving

Always evolving

You’ll always get the latest up-to-date advice on products and services.

Partners, not suppliers

You’ll see us as part of your team, and we’ll treat your business like ours.

Not your typical IT geeks

You won’t hear any jargon from us (unless you want to!), just normal chit chat.

Not afraid to say no

You won’t hear any false promises, we don’t say ‘yes’ just for a sale.

The Latest From The Lucid Blog

13th June 2018
Ferraris and champers
Published by Gavin Moorhouse at 13th June 2018
Categories

It’s what you don’t see, that’s important

Owning a business. It’s not all Ferrari’s and swilling Champagne (I prefer Brewdog anyway). What you don’t see are them late nights, them tough decisions and […]
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10th June 2018
mobile phone useage
Published by Gavin Moorhouse at 10th June 2018
Categories

Going phoneless, well kinda…

I’ve always battled with the relationship with my mobile phone. There were times when I was the same as everyone else, using it frequently, unlocking it […]
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10th April 2018
Lucid Computer Solutions Ltd
Published by Gavin Moorhouse at 10th April 2018
Categories

Sip Bacardi like it’s your birthday…

  Ten years of Lucid Computer Solutions. Ten years since I decided to quit the day job and start my own thing. I’d say it’s flown, […]
Do you like it?16
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30th January 2018
Published by Gavin Moorhouse at 30th January 2018
Categories

Jelly and ice cream

As an avid reader of @PCPro magazine, I was intrigued to read @Tim Danton’s keyboard shootout (Issue 281, p72), as it just so happened I was […]
Do you like it?11
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12th January 2018
Published by Gavin Moorhouse at 12th January 2018
Categories

Upping our KPI game

2018 is the year of the KPI (Key Performance Indicator for those of you think it’s similar to a GTI). Whilst we’ve always had some KPI […]
Do you like it?11
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6th January 2018
West Midlands Linux Testing
Published by Gavin Moorhouse at 6th January 2018
Categories

Help my Windows have gone all minty!

I can’t even remember what started this little experiment off. It was probably to do with me thinking about how as a business we could operate […]
Do you like it?9
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Call us on 01527 908646

Carrier pigeons are also welcome!

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