We provide Business IT Support, Microsoft 365 Solutions and Cyber Security
From our base in Redditch, we cover Worcestershire and Warwickshire
What are our values and why work with us?
100+ Businesses trust us
Formed in Redditch in 2008, with 15+ years in business, we're the market leader.
Communication driven
We focus on customer service, and over-communicating, with no jargon.
Proactive and evolving
We're always thinking, learning and improving. Constantly.
5 Star Google Rated
We pride ourselves on our high standard work, and the feedback we receive.
Proven technical expertise
We've vast experience amongst our team, who understand how businesses work.
Not afraid to say no
We won't go against our ethics, and we won't say yes just for a sale.
The Latest From The Lucid Blog
23rd October 2026
Small businesses should be aware of AI-based cyber threats, but there is no need to panic. AI mainly helps criminals do what they already did, only […]
22nd October 2026
If you are worried about the PHP security issue in the news, contact whoever hosts or looks after your website, which is usually your web hosting […]
19th October 2026
The most widely used low-cost AI tools among small businesses in 2026, beyond Microsoft Copilot, include ChatGPT for drafting emails, proposals, and general business writing; Claude […]
9th October 2026
When a member of staff leaves a business, their IT access should be disabled on or before their last day. This includes their email account, Microsoft […]
11th September 2026
The number one IT concern for small business owners in the UK in 2026 is cyber security, specifically the threat of phishing and email-based attacks. Recent […]
4th September 2026
A solid technology foundation for a small business comes down to four essentials: a reliable cloud-based productivity and email platform such as Microsoft 365, a separate […]