We provide Business IT Support, Microsoft 365 Solutions and Cyber Security
From our base in Redditch, we cover Worcestershire and Warwickshire
What are our values and why work with us?
100+ Businesses trust us
Formed in Redditch in 2008, with 15+ years in business, we're the market leader.
Communication driven
We focus on customer service, and over-communicating, with no jargon.
Proactive and evolving
We're always thinking, learning and improving. Constantly.
5 Star Google Rated
We pride ourselves on our high standard work, and the feedback we receive.
Proven technical expertise
We've vast experience amongst our team, who understand how businesses work.
Not afraid to say no
We won't go against our ethics, and we won't say yes just for a sale.
The Latest From The Lucid Blog
9th October 2026
When a member of staff leaves a business, their IT access should be disabled on or before their last day. This includes their email account, Microsoft […]
11th September 2026
The number one IT concern for small business owners in the UK in 2026 is cyber security, specifically the threat of phishing and email-based attacks. Recent […]
4th September 2026
A solid technology foundation for a small business comes down to four essentials: a reliable cloud-based productivity and email platform such as Microsoft 365, a separate […]
28th August 2026
AI tools can now take raw business data from spreadsheets, CRM systems, helpdesk platforms, and financial software, and turn it into a clear, structured, written report […]
21st August 2026
Microsoft 365 Business Premium includes Defender for Office 365 Plan 1, which adds three layers of advanced email protection on top of the basic filtering included […]
14th August 2026
Zendesk can automatically assign incoming IT support tickets to specific members of a team using a combination of triggers, automation rules, and skills-based routing. When a […]