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The Lucid View
23rd October 2026
Small businesses should be aware of AI-based cyber threats, but there is no need to panic. AI mainly helps criminals do what they already did, only […]
22nd October 2026
If you are worried about the PHP security issue in the news, contact whoever hosts or looks after your website, which is usually your web hosting […]
19th October 2026
The most widely used low-cost AI tools among small businesses in 2026, beyond Microsoft Copilot, include ChatGPT for drafting emails, proposals, and general business writing; Claude […]
9th October 2026
When a member of staff leaves a business, their IT access should be disabled on or before their last day. This includes their email account, Microsoft […]
11th September 2026
The number one IT concern for small business owners in the UK in 2026 is cyber security, specifically the threat of phishing and email-based attacks. Recent […]
4th September 2026
A solid technology foundation for a small business comes down to four essentials: a reliable cloud-based productivity and email platform such as Microsoft 365, a separate […]
28th August 2026
AI tools can now take raw business data from spreadsheets, CRM systems, helpdesk platforms, and financial software, and turn it into a clear, structured, written report […]
21st August 2026
Microsoft 365 Business Premium includes Defender for Office 365 Plan 1, which adds three layers of advanced email protection on top of the basic filtering included […]
14th August 2026
Zendesk can automatically assign incoming IT support tickets to specific members of a team using a combination of triggers, automation rules, and skills-based routing. When a […]
18th August 2023
How to set up a new computer Let’s take a step back, to begin with. When ordering a new computer, we recommend you go with the […]
2nd June 2023
Spring clean user access As I’m sure you can appreciate the inspiration for this article comes from the ever-changing UK spring/early summer weather. With spring in […]
27th July 2017
Scenario 1: “We need this task completing, no rush, do it when you’re ready” You want to give people freedom and flexibility. Letting them choose the […]
26th July 2017
The scenario: A customer has a main office area, and they want to expand their operations into a second workshop around three quarters of a mile […]