The story of Lucid Computer Solutions so far…

Lucid Computer Solutions began life in 2008, growing over many years into a mature, well-established business in Worcestershire that has a team of vast experience in the IT industry.

Our mission statement and core purpose

Our mission statement: We use technology to make our customers productive and keep them secure

Our core purpose: Customer service is everything

The values that form the basis of how we work

Our values: We deliver the very best customer service experience

We recognise that IT issues can be stressful, and can have a significant impact on a business. When problems arise, we take responsibility for over-communicating. We want to put people at ease, knowing that we’re taking the issue seriously and are working toward a resolution as quickly as possible.

Our values: We each take responsibility to deliver solutions

Each person in our team has the responsibility and freedom to deliver the very best solution for the business that we’re working with. There is no one size fits all, with each person able to recommend and put in place solutions that are tailored to the unique requirements of the business they are supporting.

Our values: We adapt, respond and embrace change

We assume that the products, services and how we do things can always be improved. We ask how things might be improved, every day. The IT environment moves quickly, we have to as well. What is up-to-date today, is old hat tomorrow. We mustn’t stand still, we must change and improve.

Our values: We strive for excellence in everything we do

We don’t want to be an ‘average’ IT business. We want to be the market leader, regarded as the best around. We strive for excellence, giving our customers the best experience, products and technical expertise. We do this by creating an environment that is customer service-driven. Our team have the freedom to think outside of the box to deliver tailored solutions to our customers.

That’s enough about us, let’s talk about you!

We’d love to discuss how we might be able to help your business grow and flourish, call us on 01527 908646 or or email us at hello@lucidcomputersolutions.co.uk