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Lucid Computer Solutions are supreme at customer service

Our passion is for supreme customer service. We
provide speedy responses and long term solutions which are delivered
jargon free. Check out our feedback…


Lucid computer solutions customer feedback

All the work we carry out for your business is logged
and traceable via our help desk system. Here are just a few of our many
daily positive feedback comments:


Lucid Computer Solutions Customer Feedback
“As ever, very,
very satisfied”

Lucid Computer Solutions Business Feedback
“Jon persisted with
resolving the problem, it works a treat. Thanks Jon.”

Lucid Computer Solutions Worcestershire Feedback
“Excellent service.
Always helpful.”

Lucid Computer Solutions Warwickshire Feedback
“Fab service as
always :-)”

Lucid Computer Solutions Birmingham Feedback
“Quick efficient;
Anthony knows his stuff including mobile phones!”

Lucid Computer Solutions Midlands Feedback
“As always, Lucid’s
rapid response and a clear resolution of the problem leaves me
entirely satisfied.”


Lucid Computer Solutions IT Support and Computer Services

IT Support and Computer Services
Support and Computer Services

Server, Computer & Laptop Installation

Server, PC
and Laptop installations

Rapid Server Recovery

Server Recovery

Monitor Internet Access
Monitoring of
Internet usage

IT Consultants

IT Consultancy and systems review

Lucid Cloud Backup and Online Storage

Lucid Cloud

Lucid Hosted Exchange Email Services

email services

Lucid Broadband Internet Provider


Reduce email spam messages

Email spam and virus filtering


Contact Lucid Computer Solutions

Call our jargon free hotline on

01527 908646 or 0560 384 1308

Send us an email and make us

Have a live chat with us:  Live Support

IT Support and Computer Services

Route one is sometimes the best course of action.

Is your Internet connection slow or dropping out completely? Have you tried replacing your router?

For a few days at Lucid Towers we had been suffering with drops in Internet connections and a general slowness to our usual speedy connection. Looking after our customers is our first priority so we just grinned and took it as we had to crack on with the job in hand. However after the connection appeared to grind to a complete stand still, enough was enough.

Time to try something different.

I could have phoned my ISP or the line provider and more than likely would have had the run around. Perhaps I would have been told to reinstall Windows (yes I was told this once by a call centre) so I thought I’d just check out things myself.

Having swapped over the ADSL Filter and Lead there was no difference, the same result was also apparent after disconnecting everything for a while.

It was time to bite the bullet and try a different router. Having connected up the new router, the connection speed was some five times quicker on average compared to previous test results. I tested the speed over a period of a couple of hours and the same consistent speed was still there, which was great news.

Having left the replacement router in for a few days, all is well and we’re once again firing on all cylinders! Result!!!

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