The Lucid View

12th January 2018
Zendesk Reporting and Insights

Upping our KPI game

2018 is the year of the KPI (Key Performance Indicator for those of you think it’s similar to a GTI). Whilst we’ve always had some KPI […]
6th January 2018
West Midlands Linux Testing

Help my Windows have gone all minty!

I can’t even remember what started this little experiment off. It was probably to do with me thinking about how as a business we could operate […]
2nd August 2017
How to use Sharepoint for sharing ideas

Sharepoint: We’ve found a use for it!

Up until a little while ago I always struggled to see exactly where SharePoint fits into a business as a service. For me there are better […]
27th July 2017
Deadline are good.

Deadlines are good

Scenario 1: “We need this task completing, no rush, do it when you’re ready” You want to give people freedom and flexibility. Letting them choose the […]
26th July 2017
How to setup CPE210 Outdoor WiFi

Real World Reviews: The TP Link CPE210 Outdoor Wifi Unit

The scenario: A customer has a main office area, and they want to expand their operations into a second workshop around three quarters of a mile […]
25th July 2017
Working from home

I’ll just finish this last bit of work up at home

Working from home. All the rage isn’t it? Or is it just a great idea, which in practice doesn’t work as well as it should? My […]
24th July 2017
Gavin Moorhouse

To sleep or not to sleep? Some thoughts on getting through your day on a lack of sleep…

Getting plenty rest is a top priority for me. These days I’m a big fan of an early night, and an early start. I need my […]
5th August 2016
Zepto Ransomware

UPDATED: Crypto Ransomware | What it is, what it does and how to avoid it

UPDATED May 2017: WannaCry Crypto Ransomware | Latest issues affecting organisations such as the NHS As some of you will have heard, some major organisations such as the NHS […]
20th July 2016
BT Logo

There is more to life than BT

I’ve decided to write this article after a busy morning assisting some of our customers, who have been suffering with problems with their Internet connection all […]
12th January 2018
Zendesk Reporting and Insights

Upping our KPI game

2018 is the year of the KPI (Key Performance Indicator for those of you think it’s similar to a GTI). Whilst we’ve always had some KPI […]
6th January 2018
West Midlands Linux Testing

Help my Windows have gone all minty!

I can’t even remember what started this little experiment off. It was probably to do with me thinking about how as a business we could operate […]