Our passion is for supreme customer service. We provide speedy responses and long term solutions which are delivered jargon free. Check out our feedback...
All the work we carry out for your business is logged and traceable via our help desk system. Here are just a few of our many daily positive feedback comments:
|"As ever, very, very satisfied"|
|"Jon persisted with resolving the problem, it works a treat. Thanks Jon."|
|"Excellent service. Always helpful."|
|"Fab service as always :-)"|
|"Quick efficient; Anthony knows his stuff including mobile phones!"|
|"As always, Lucid's rapid response and a clear resolution of the problem leaves me entirely satisfied."|
|IT Support and Computer Services|
|Server, PC and Laptop installations|
|Rapid Server Recovery|
|Monitoring of Internet usage|
|IT Consultancy and systems review|
|Lucid Cloud Backup|
|Hosted email services|
|Email spam and virus filtering|
Call our jargon free hotline: 01527 908646
Have a live chat with us:
IT Support, Computer Services and Cloud Solutions in Worcestershire
Your computer system: great when it works, nightmare if there’s a problem. Lucid Computer Solutions Ltd offers all the IT Support, Computer Services and Cloud Solutions you need for your business. We understand businesses and we understand the importance of clear communication, because we expect the same of the partners and suppliers we work with.
Why should your business work together with us?
|You'll have an experience like no other; we're a customer service driven company|
|No geek speak; we'll communicate with you jargon free|
|You'll be advised on the latest technology; we're proactive, dynamic and forward thinking|
|We'll provide your business with over twenty years combined experience|
|We never 'bolt on' products you don't need; we're about service, not sales|
What we can offer your business (strictly jargon free of course!):
Your business can make use of our IT Support Services on a hourly adhoc basis or on an on-going monthly support agreement. You'll receive telephone support, remote support and site visits. The support and maintenance you receive is tracked in our helpdesk system to ensure you receive a prompt resolution.
Your business can be protected from computer failure, theft and damage using our Lucid Cloud Backup. Your documents and files are backed up automatically using the Internet. Lucid Cloud Server allows simple and easy sharing between people, regardless of their location, without the need for a physical server.
Your business can get the most out of your investment in IT, by running efficient and productive servers, computers and laptops. We're able to recommend, supply and install market leading computer hardware, which will make your business work smarter, not harder, by sharing files, email and working remotely.
Your business can become more efficient using our reliable Hosted Exchange email services. You'll have instant access to your emails from any location, on any device. Your email is kept synchronised, regardless of which computer or phone you are using.
Fed up of scripted call centres when you have an Internet problem? Lucid Broadband gives your business a super fast Internet connection, with local support from our office in Redditch. We offer a variety of packages to suit the amount of data you use per month.
Have you planned for server failure in your business? Our Rapid Server Recovery service can get your business running in hours, rather than waiting days whilst a reinstallation is carried out. Use our Server Failure Calculator to find what server failure might cost your business.
Fancy a chat about how we can work together?